English for Telephoning

English for Telephoning teaches students strategies for communicating by telephone, and trains them how to sequence a conversation. The course builds up students’ confidence to communicate effectively during a telephone call. English for Telephoning has six units which deal with specific areas related to communicating by telephone, including spelling over the phone, and leaving and taking messages. Skills become more advanced as the course progresses. Exercises in every unit allow students to review their telephone English, learn new expressions, and practise core grammatical structures